Leadership in Hotel Operations (LEAD801_HMRCY)

An introduction into whitbread PLC and Premier inn hotels

Insight into key performance indicators

Engagement, recognition and the power of strong conversations

Inclusive Leadership / diversity + inclusion

How to deal change

Aucun

Day 1

Whitbread PLC / Premier Inn insight, roles / structures

Key performance indicators

Day 2

How to engage your team + the importance of recognition

How to conduct a staff apprraisal

Inclusive leadership - Diversity & Inclusion

How to lead change

Responsable du cours : Laura HINSON YATES

1- Whitbread & Premier inn

2 - Leading people - Power of a great 121

3 - Hotel management - mesuring success

4 - Leading in a inclusive world

5 - The power of engagent + recognition