ECTS
2 crédits
Composante
IAE Savoie Mont Blanc
Objectifs
An introduction into whitbread PLC and Premier inn hotels
Insight into key performance indicators
Engagement, recognition and the power of strong conversations
Inclusive Leadership / diversity + inclusion
How to deal change
Heures d'enseignement
- Leadership in hotel operations - CMCours Magistral6h
- Leadership in hotel operations - TDTravaux Dirigés6h
Pré-requis obligatoires
Aucun
Plan du cours
Day 1
Whitbread PLC / Premier Inn insight, roles / structures
Key performance indicators
Day 2
How to engage your team + the importance of recognition
How to conduct a staff apprraisal
Inclusive leadership - Diversity & Inclusion
How to lead change
Informations complémentaires
Responsable du cours : Laura HINSON YATES
Compétences visées
1- Whitbread & Premier inn
2 - Leading people - Power of a great 121
3 - Hotel management - mesuring success
4 - Leading in a inclusive world
5 - The power of engagent + recognition