Management inter-culturel (GEST12_MKAYA)

Volume horaire

CM : 8h / TD : 8h


The objective of this course is to allow students to become familiar with the concepts related to culture and know how to better recognize and approach the cultural differences they encounter in professional situations. Case studies provide opportunities to deepen understanding through concrete and real-life examples.

Compétences acquises

Understand the concept of culture and be familiar with the cultural dimensions

Know how to apprach a critical incident, interpret an intercultural misunderstanding and be able to propose support in the role of an advisor or mediator.


Willingness to participate actively in the course, curiosity about collaboration in intercultural and international environments, B2 level of written and spoken English.

Plan du cours

  • What is culture and why talk about it in a management program ? Definitions and models
  • Cultural dimensions 1: How do cultural differences influence the ways in which we build relationships in international environments ?
  • Cultural dimensions 2: Power, hierarchy, status
  • Dealing with difference: Culture shock, stereotypes, cultural adaptation and learning, critical incident conflict resolution technique, layers of culture, social identity
  • Case study


Chanlat J-F. (2008). La gestion en contexte interculturel : Problématiques, approches et pratiques, Les

Presses de l'Université Laval.

D’Iribarne, P. (1989). La Logique de l’honneur. Seuil.

Mayrhofer, U. et Urban, S. (2011). Management international. Des pratiques en mutation, Pearson        Education.

Schein, E. H. (2010). Organizational Culture and Leadership. John Wiley & Sons.

Schneider, S. C. (2002). Managing across Cultures - 2nd edition. Harlow: Financial Times Prentice Hall.

Diplômes intégrant ce cours

En bref

Crédits ECTS : 2

Méthode d'enseignement
En présence

Langue d'enseignement


UFR, Écoles, Instituts


Amy Church-Morel

Tél : +33 4 79 75 91 01

Email : Amy.Church-Morel @


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